Here to Help

Here to Help

In Portsmouth Public Schools (PPS), the social-emotional needs of the division’s students and staff are crucial priorities in running today’s schools and classrooms. That is why the PPS team is always Here to Help. Learn more about how the ongoing work of the division’s school counseling teams and more resources available year-round for students, staff and families.

Need someone to talk to?

For students who are feeling overwhelmed, school counselors are always available – even if you are going to school in a virtual setting. Students or family members can just call their school administration to schedule a time to speak directly with their school counselor. If needed, school psychologists can also meet with students.

For staff members, the division continues to offer its Employee Assistance Program free of charge to employees. Staff can confidentially reach trained professionals who can provide counseling support as well as key techniques to help handle stresses in the workplace.

Need someone to talk to?

To contact EAP, call 1-800-899-8174 or visit to get started. If prompted, the user name is PPS. You can learn more about EAP with these brochures: What to Expect When You Contact EAP, Virtual Counseling, Optima EAP Overview.

If you, or anyone you know, is struggling with depression and considering thoughts of suicide, National Suicide Prevention Lifeline is available 24 hours a day, seven days a week at 9-8-8.

Looking for support for your family?

Throughout the school year, the Office of School Psychology utilizes a number of outside organizations to provide resources for students and families, including the Portsmouth Health Department, the Community Services Board, the National Association of School Psychologists, the National Child Traumatic Stress Network, the Center for the Study of Traumatic Stress and the Substance Abuse and Mental Health Services Administration.

Need someone to talk to?

If you or a family member are looking for help with mental health or substance use, Care Solace can help you quickly find treatment options matched to your needs regardless of the circumstance. Care Solace is a complimentary and confidential service provided to students, staff, and their families by Portsmouth Public Schools. Care Solace’s team is available 24 hours a day, seven days a week, 365 days a year.

If you would like to use Care Solace to help you find a provider:

Call 888-515-0595 (at any time of the day, any day of the year)

Visit and either search on your own OR click “Book Appointment” for assistance by video chat, email, or phone.

Below you can find specific articles and brochures written by these renowned professionals to help provide insight and support to families’ right in their home. See this list of resources below:


Center for the Study of Traumatic Stress

National Alliance on Mental Illness (NAMI)


Supports for dealing with traumatic events

Other NCTSN Resources

Psychological First Aid - The NCTSN has resources for responders on Psychological First Aid (PFA). PFA is an early intervention to support children, adolescents, adults, and families impacted by these types of events. Download PFA Mobile on your IOS or Android mobile devices. The PFA online training course is available on our NCTSN Learning Center. NEW! A 3-hour webinar of PFA in Spanish is also available on our Learning Center!

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