FAQ

Will students be able to keep their Chromebooks over the summer?
No. Like other class materials, all Chromebooks will need to be returned at the end of the school year.

How will students get Chromebook training if needed?
One of the goals of Portsmouth Public Schools is to help students become self-directed learners. Students need to know how to find information to solve real-world problems. Needing help with a Chromebook can provide an authentic setting in which students can practice problem-solving and research skills. Resources can be found on the web.

In addition, Portsmouth has built a web-based self help resource. Chromebooks leverage the power of Google Apps for Education. Learning to use Google Apps for Education will help leverage the power of the the Chromebook.

Students can find an entire video course demonstrating the use of Google Apps by logging in here.

Of course, students also have a great resource in their teacher. If you have questions that you cannot find on your own, write it down and bring it into your teacher! They would love to help.

Can students use their own laptops or tablets instead of a Chromebook?
The Chromebook is the required device chosen by Portsmouth Public Schools. It will allow the school system to monitor student use at school and push out applications that students can use for classwork.

While many other devices exist, Portsmouth Public Schools selected the Chromebook for numerous factors including its light weight, long battery life, integration with Google Apps for Education, security, compatibility with management tools, integrated keyboard and cost.

PPS issued Chromebooks will contain additional services and filters that non-PPS purchased Chromebooks will not.

Will students with disabilities receive Chromebooks?
Portsmouth Public Schools is committed that all students will have the tools needed to access the curriculum. This applies to students with disabilities as well.

The devices that students with disabilities use will be determined individually by their Individualized Education Program (IEP). For some students this may be a Chromebook and for others it may be a specialized device that allows for access and meets the unique needs of the student.

Devices will not be removed and replaced without consideration given to each individual situation. In the case where a Chromebook is not the appropriate electronic device, another type of device will be considered to assist the student in accessing the curriculum.

How can I reset my Chromebook to stop the pop up box from continually appearing?
Please note that by following the directions below, you will be resetting your Chromebook to the original settings. If you currently have any apps or extensions, you will need to re-install/re-enable them after completing the reset.

  1. Open Chrome.
  2. Click the three horizontal lines icon in the top right.
  3. Click Settings.
  4. Scroll down and click "Show advanced settings".
  5. Scroll to the bottom of the page and click "Reset Settings".

How do I change my profile picture on a Chromebook?
Please follow the instructions below to change your profile picture.
Remember, the purpose of your profile picture is to identify to who the Chromebook belongs to. Your profile picture must depict your face, and only your face (no hats, sunglasses, hockey masks etc.), at all times!

  1. Click on your picture in the lower right corner of your Chromebook. Choose "Settings".
    Step 1
  2. Scroll down until you see the section labeled “people”. Click on your profile picture to change it.
    Step 2
  3. Click on the camera icon to take a new picture.
    Step 3
  4. Click on the green camera icon to take the picture, then click "Done".
    Step 4
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